Support time
Help with the agreed tool and uses.
Artificial intelligence and applications
Support your use of AI
Support real use of your tool and turn difficulties into actionable improvements.
- Who it is for
- Business leaders, operational teams and project owners.
- The work involved
- Usage reviews and regular help. Support time specified in the quote.
- Arrangements and budget
- A proposal specifies the agreed work, arrangements and price in FCFA before commitment.
Your situation is the starting point
Does this sound familiar?
Your tool is in use and you want to follow difficulties, help the team and decide improvements.
- A tool already exists and the team has questions while using it.
- You want to review what works and what needs improvement.
The service, in practice
What we can do with you.
- Define the system and uses covered by support.
- Gather team questions, observed errors and difficulties.
- Provide help on matters within the agreed time and scope.
- Prepare a usage review and recommended next actions.
Details of the planned work
A difficulty review
Questions, observed errors and improvement needs.
A usage report
Findings and recommended next actions.
Picture the situation
What this could look like.
Users are unsure when to verify an answer. Support can review these situations, clarify instructions and identify changes requiring further work.
Illustrative example, to adapt to your context.
Useful decision points
How can we review progress?
- Reviewed difficulties and recommended actions are identified in the report.
- Your team knows which needs are covered by support or require a new intervention.
These points are adapted to the agreed scope and your goal.
Your role, arrangements and boundaries
What you bring
You appoint an operational contact, define authorised uses and information and take part in the agreed result checks.
What we agree before starting
Basis to confirm: one system, 3 hours per month and a usage review. Channel, availability, included work and urgent-issue handling must be defined in the contract.
- Volume, channel, availability and included interventions are defined in the contract.
- Emergencies, excess usage and new functions are addressed separately.
The steps
How do we move forward?
Define a task and its users
You explain the work to improve, current tools and authorised information. We define the result to check.
Deliver the selected service
Depending on the service, we prepare the review, training, trial or agreed technical work. Responsibilities and external costs are explicit.
Review the result and next steps
We compare the delivered work with the agreed requirements. You have the information to accept delivery, request agreed changes or decide a next step.
Answers to help you choose with confidence.
Are new features included?
Support can identify them. Development, a new connection or major changes need a separate quote if outside the agreed work.
What costs are separate from the service?
The quote separates ZENURISE’s work from any subscriptions, usage costs, hosting or maintenance. Paid tools are agreed before use.
How do I find out the arrangements and price?
Describe your situation and goal. The proposal sets out the agreed work, responsibilities, timing and price before commitment.
What should I prepare for the first discussion?
- A concrete task and the people completing it.
- Current tools, difficulties and an example without confidential information.
- Available access, preferred date and budget constraints.
Choose the right scope
Options to combine or explore for your needs.
These services can meet a different need or complement the work. Their relevance depends on your starting point.
Artificial intelligence and applications
Learn to use AI
Practise using artificial intelligence in your team’s work.
A programme and exercises adapted to the group. Duration and participant numbers confirmed in the quote.
Artificial intelligence and applications
Add new features
Develop your application as your needs change.
New features and their cost specified separately from routine maintenance.
Give your project a clear next step.
Share what you want to move forward. Together, we can explore the possibilities and suitable arrangements.
Plan ongoing AI support