Defined coverage
Application, components and types of work included.
Artificial intelligence and applications
Maintain your application
Plan application upkeep with a clear framework for checks and interventions.
- Who it is for
- Business leaders, operational teams and project owners.
- The work involved
- Included work and available support time specified in the quote.
- Arrangements and budget
- A proposal specifies the agreed work, arrangements and price in FCFA before commitment.
Your situation is the starting point
Does this sound familiar?
Your application is running and you want to organise upkeep, fixes and planned updates.
- You have an application and want to organise its upkeep.
- You want to know what belongs to routine upkeep and what requires a change.
The service, in practice
What we can do with you.
- Define the application, components and intervention types covered.
- Plan checks, fixes or updates within the agreed time.
- Review access, backups and potential interruption conditions before intervention.
- Track completed work and identify tasks requiring a new decision.
Details of the planned work
Maintenance time
Checks, fixes or updates within the agreed allowance.
Intervention tracking
Work completed and items requiring a further decision.
Picture the situation
What this could look like.
An application needs an update. The agreed work reviews its effects, applies the change and checks the relevant functions.
Illustrative example, to adapt to your context.
Useful decision points
How can we review progress?
- Planned interventions are identified and their record is available under the agreed arrangements.
- You know which needs still require a decision outside routine upkeep.
These points are adapted to the agreed scope and your goal.
Your role, arrangements and boundaries
What you bring
You appoint an operational contact, define authorised uses and information and take part in the agreed result checks.
What we agree before starting
Basis to confirm: 2 hours per month on a defined application. Hours, response times, emergencies, backups and additional work must be specified. This allowance does not mean continuous support.
- Volume, hours and response times are specified in the contract; support is not continuously available by default.
- Emergencies, excess time, new functions and out-of-scope work are reviewed separately.
The steps
How do we move forward?
Define a task and its users
You explain the work to improve, current tools and authorised information. We define the result to check.
Deliver the selected service
Depending on the service, we prepare the review, training, trial or agreed technical work. Responsibilities and external costs are explicit.
Review the result and next steps
We compare the delivered work with the agreed requirements. You have the information to accept delivery, request agreed changes or decide a next step.
Answers to help you choose with confidence.
Is a new feature a fix?
A fix restores agreed behaviour. A new feature adds behaviour that was not planned. It needs assessment and pricing as an enhancement.
What costs are separate from the service?
The quote separates ZENURISE’s work from any subscriptions, usage costs, hosting or maintenance. Paid tools are agreed before use.
How do I find out the arrangements and price?
Describe your situation and goal. The proposal sets out the agreed work, responsibilities, timing and price before commitment.
What should I prepare for the first discussion?
- A concrete task and the people completing it.
- Current tools, difficulties and an example without confidential information.
- Available access, preferred date and budget constraints.
Choose the right scope
Options to combine or explore for your needs.
These services can meet a different need or complement the work. Their relevance depends on your starting point.
Artificial intelligence and applications
Add new features
Develop your application as your needs change.
New features and their cost specified separately from routine maintenance.
Artificial intelligence and applications
Host your application online
Choose where your application runs and how users access it.
Technical resources, hosting country and service management specified in the quote.
Give your project a clear next step.
Share what you want to move forward. Together, we can explore the possibilities and suitable arrangements.
Plan application maintenance